Terms of Use The Virtual Assistant Project

Last updated – 29 December 2021

Jacqui James, JMJ – EA for a Day and The Virtual Assistant Project (tvap) are operated by Jacqui James, trading as JMJ – EA for a Day. Throughout the site, we may use terms such as “we”, “us”, and “our”. These refer to tvap. You are permitted to access information, tools and services, which is conditional upon your acceptance of all terms, conditions, policies.

When you visit our site or purchase any product, tool or Service from us, you are engaging in our Service, and you agree to be bound by the following Terms of Use. This applies to ALL users of this website regardless of your intention.

The onus is on you, the User, to read these Terms of Use before using our website. By accessing or using any part of our website, you agree to be bound by these Terms of Use. Should you not agree to all the terms and conditions in these Terms of Use, you cannot access our website or use any of our services.

tvap Coaching Program

The tvap coaching program is designed to help other Virtual Assistants build a business that can change their lifestyle. From time to time, new products and/or tools will be added to our current offer, and they are also subject to these Terms of Use. All registered users of tvap will be notified of additions to products and/or tools.

The Virtual Assistant Project program is hosted on Thinkific. You can read more about how they handle your information here.

tvap General Terms of Use

When you agree to these Terms of Use, you confirm that you are 18+ years of age and legally entitled to run and operate a Virtual Assistant business.

All products, tools, and/or programs may not be used for any illegal or unauthorised purpose, including the use of Intellectual Property or Copyright laws.

The uploading or transmission of viruses, spam, code, malware or any such activity that will render the program ineffective is a violation of these Terms of Use and will result in you being reported to relevant authorities and immediate termination of the tvap Coaching Program.

You agree that you will not copy, transmit, sell, resell, exploit tvap or any portion of the program, its products and/or tools.

You may not give your access to the program to any other person without express written permission from us.

The onus is on the User to research and review the third-party offering carefully before purchasing or engaging in their Service.

The User acknowledges that they may terminate or discontinue tvap at any time without refund or partial refund.

The User acknowledges that coaching is a comprehensive process that may involve different areas of their life, including work, finances, health, relationships, education and recreation. The User agrees that deciding how to handle these issues, incorporating coaching principles into those areas and implementing choices is exclusively the User’s responsibility.

The User is solely responsible for creating and implementing their own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and their coaching calls and interactions with the tvap. As such, the User agrees that tvap is not and will not be liable or responsible for any actions or inaction or for any direct or indirect result of any services provided by tvap.

The User understands that to enhance the coaching relationship, the User agrees to communicate honestly, be open to feedback and assistance and create the time and energy to participate fully in the program.

tvap Pricing

We reserve the right at all times to change the pricing for our products, tools, programs and/or services without notice at any time.
We reserve the right to make changes, modify or discontinue a product, tool, program and/or Service in part or whole without notice at any time.

We are not liable to the User or any third party for any such modifications, price changes, deletion or discontinuation of any such product or Service at any time.

tvap Content

The material on this website and in our products, programs and tools is in the nature of general comment only and does not represent professional advice. It is not intended to provide specific guidance for particular circumstances. It should not be relied on as the basis for any decision to take action or not take action on any matter, which it covers. Users should obtain professional advice where appropriate before making any such decision. To the maximum extent permitted by law, we disclaim all responsibility and liability to any person, arising directly or indirectly from any person taking or not taking action based on the information in this publication.

You may find old blogs, content, or material that is not current and should be considered a point of reference only. While we have no obligation to keep the information on our website up to date, we reserve the right to modify the contents of our website at any time for any reason.

Right of Refusal

We reserve the right to refuse access to The Virtual Assistant Project Coaching Program to anyone at any time regardless of the reason

Your Information

We use Active Campaign to capture and manage information by users of tvap. Follow this link to read about how ActiveCampaign collects, stores, and uses your information.

Your information is used to:

  • To share and update Users of the latest additions to tvap
  • Communicate newsletters
  • To notify of latest product offers
  • To inform purchasers about their product
  • Program access
  • Troubleshooting
  • Follow through on queries
  • We guarantee users, and subscribers, will never be spammed or their email, be sold or given away
  • To notify users of changes to these Terms of Use
  • To find out more about how we handle your personal information, read our Privacy Policy.

tvap Product and/or Services

tvap online coaching program offers a 7-day moneyback guarantee unless the User has created a login and password and accessed and or downloaded material from the online tvap coaching program.

We reserve the right to make changes to/or limit our product/service offering at any time. This includes the description of such product/service and the availability of any product/service.

We reserve the right to discontinue any product/service at any time without consultation with the User.

Third-Party tools

From time to time, we may provide or suggest you consider third-party tools that may help, support or enhance your business needs. We accept no liability arising from or relating to your use of any such third-party tools.

Any use of such third-party tools is at your own risk and cost, and we advise that you do your research before signing up for or purchasing any third-party tool and or application.

The onus is on you to research and review the third-party offering carefully before purchasing or engaging in their Service.

Third-party links

From time to time, we may share content, products, and services available from third-party providers that may or may not be affiliated with us.

All affiliated links will be easily identifiable with the working ‘Affiliate Link’.

We are not responsible or liable for any damages or costs related to the purchase or use of the third-party link offering.

The onus is on you to research and review the third-party offering carefully before purchasing or engaging in their Service.

Omissions, Inaccuracies and/or Errors

We cannot promise that from time to time, the information on our website, products, and tools may contain typographical inconsistencies, inaccuracies, and/or omissions. These may impact product descriptions, pricing, offers or availability. We reserve the right to change or update, correct or delete any omissions, inaccuracies and/or errors without any notice.

Furthermore, we are under no obligation at any time to update and/or correct any information except for where it is required by law.
Points 1 & 2 above also apply to any damages and/or liability caused by failure of omission, inaccuracies, and error in using tvap.


The User agrees to indemnify Jacqui James, our parent, subsidiaries, affiliates, partners, contractors, service providers, suppliers, and employees for harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

The User agrees to provide current, accurate and complete, information about yourself at the time of purchase.
The User agrees to keep your information up to date, not limited to your name and email address.
All Credit Card information is processed using Stripe, and you can refer to their privacy policy here. tvap is an Australian business and comes under the Stripe Australian Privacy Policy.
tvap reserves the right to refuse any order for a program, product, tool or Service.
We make changes to or cancel any order, product, tool, or service in any event. We will always attempt to notify you by email or phone number you provided at the time of purchase.
We reserve the right to cancel your order, program, product tool or Service if we believe you’re in direct competition with tvap, our products and services.
Should you no longer wish to participate in tvap coaching program, you must let us know in writing.
At the completion of tvap or upon request, we will ask you for your feedback of which will be given freely and without payment of compensation, monetary or in kind. You agree that at any time and without restriction, we can in part or all in full publish, edit, copy, distribute, translate on any medium any of the feedback may be used online, on our website, in emails.

Community comments
As the User, you agree not to violate the rights of Thinkific or any other third party website or application, that you will not make defamatory, libellous or unlawful, abusive or obscene comments. You are responsible for all comments, feedback, or otherwise that you submit while undertaking the tvap program and services.

Prohibited Uses
In addition to other terms as set forth in the Agreement, you are prohibited from using the website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Until such time as these Terms of Use are terminated by either the User or use, these Terms of Use will remain in effect. You may at any time terminate these Terms of Use by notifying us that you no longer wish to use our Services or when you cease using our website.

We also reserve the right to terminate these Terms of Use if we suspect you have not complied with any term or provision as set out in these Terms of Use.

You will remain liable for amounts that are due and payable up to and including the date of termination.

By accessing and using the platform, you are indicating your acceptance to be bound by these Terms of Use.

Governing Law
These Terms of Use including any, and all separate agreements as provided by us for services, shall be governed by and construed in accordance with the laws of the state of Victoria, Australia.

Contact Information
Should you have any questions about our Terms of Use, contact us here.